SHIPPING AND RETURNS

  •  Australia Delivery

 We offer free standard shipping and free return Australia wide (see return conditions below)

Express Shipping 15 AUD

  •  New Zealand Delivery

Standard 10 NZD or Free shipping over 200 NZD

Express 25 NZD or Free shipping over 400 NZD

Free shipping over 200 NZD

  • USA Delivery 

 Express 7-10 Days DHL 25 AUD or Free Over 100 USD (150 AUD)

  Canada Delivery 

 Express 7-10 Days DHL 30 AUD or Free Over 500 AUD

  European Union Delivery 

Express 7-10 Days
DHL 25 AUD or Free Over 600 AUD


  •  International Delivery Rest of the world

 Express 7-10 Days DHL 40 AUD or Free Over 600 AUD

 

  •  Returns

We accept returns within 15 days of purchase. *

Returns are free in Australia and we will send you a label.

We are unable to offer free returns for International Orders but you can send back to using your own means.

Returns are not free for items on promotion.

We accept returns within 15 days of purchase. *

Conditions of return: all products must be unworn and in their original packaging.

What you need to do: Send us an email explaining why you want to return your item, and if you are in Australia we'll send you a prepaid return label that you can print. Simply send the item back to us using the provided label.

Once we receive and inspect your return, we'll automatically apply the refund to your original method of payment within 5 working days.

If you are located outside of Australia, please send us an email explaining the reason for your return, and we will provide you with guidance through the process.

 * Please note that earrings are not eligible for returns due to hygiene reasons. Additionally, please be aware that certain items on promotion may not be eligible for return.

 

RETURN ADDRESS:

The Rose

Sacha Barthelemy

26 Wolseley Grove 

3186 Brighton

Australia